"Lenghty operation in process", what does it mean?

If you see this message popping up when bulk optimizing your images (on the menu Media > Bulk ShortPixel), there are a number of possible reasons why it is showing.

  • The plugin is attempting to optimize some very large images and the process itself takes an unusual amount of time.
  • The internet connection to your website is poor and this means that the whole downloading and uploading process from and to your server takes longer than usual.
  • Your website is protected by a firewall. Make sure you whitelist our IPs from your security plugin(s), your hosting/server and your CDN (if you use Cloudflare, please check this article).
  • You have some restrictive rules on your ".htaccess" file. A quick way to check whether this is the reason for this issue, is to temporary change the name of the file to ".htaccess_tmp" and then try again to see if the plugin works better. After having debugged this, you can change back the name to the original.
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