Common questions and support documentation

• How can I associate a domain to my account?
• How does Autoptimize and its Image Optimization + CDN service work?
• Step-by-step guide to install and use ShortPixel Adaptive Images (SPAI)
• ShortPixel Adaptive Images vs. ShortPixel Image Optimizer
• Delivering WEBP images via HTACCESS
• Can I use a different CDN with Autoptimize?
• Can I use a different CDN with ShortPixel Adaptive Images?
• What is smart cropping?
• Configure NGINX to transparently serve WebP files when supported
• I want to start using Autoptimize with ShortPixel Image Optimizer, what should I do?

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• What happens after I optimize the 100 FREE images?
• How API Key Aliases work
• Monthly plans vs One-time plans
• How do the one-time plans work?
• How do monthly subscriptions work?
• How to cancel your subscription
• How the Subaccounts feature works
• Where is my invoice? How can I update the details for an invoice?
• I want more! Custom plans.
• How affiliate links work

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• What is the difference between Lossy, Glossy and Lossless?
• Optimize Google Drive images using Zapier and the ShortPixel App
• Optimize Dropbox images using Zapier and the ShortPixel App
• I want to install ShortPixel on Shopify, is it possible?
• Does ShortPixel Website Optimizer re-optimize already optimized images?
• Will ShortPixel work with ...?
• My site is not in WordPress, can I still use ShortPixel?
• ShortPixel's CDN - API endpoints
• Does Short Pixel work on WIX websites?
• How to change your API Key in ShortPixel Website Optimizer

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• CDN access restricted
• What is the CDN good for?
• How can I check if my website loads faster?
• Where does ShortPixel CDN have PoPs? Is there a status page?
• Does ShortPixel offer support for "next-gen" formats like JPEG 2000 or JPEG XR?
• Will ShortPixel work if my website is using CloudFlare?
• What happens with my images on your servers?
• ShortPixel CDN - GDPR info
• Is ShortPixel GDPR compliant?
• Is this product being actively developed or not?

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